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Administration team leader

Grimsby
Turning Point
Administration team leader
Posted: 13h ago
Offer description

Join Our Team as an Admin Team Leader!

At Turning Point, we are dedicated to helping individuals across the UK overcome substance use challenges. We are thrilled to announce an exciting opportunity for an Admin Team Leader at our new North East Lincolnshire office in Grimsby!

The North East Lincolnshire Recovery Partnership (NELRP) is a free and confidential service designed to support adults and young people in the area with their drug and alcohol use. Our collaborative approach ensures that those we assist receive seamless support without the hassle of navigating multiple services alone.

Your leadership and administrative expertise will play a crucial role in transforming lives!

As a Team Leader, you will work alongside the Deputy Operations Manager to ensure our services are delivered with the utmost quality, grounded in person-centred values and a strong commitment to recovery-focused support. You will lead a team that is ambitious—not just for the recovery journeys of our clients, but also for the professional growth of each team member.

With us, you’ll have the chance to advance your career through a structured learning journey and clearly defined pathways that align with your strengths and long-term goals.


Your Role and Responsibilities

As the Admin Team Leader, you will:

* Manage, lead, and support the admin team to deliver exceptional administrative services that enhance our service delivery.
* Collaborate closely with the leadership team and clinical staff to ensure smooth operations.
* Supervise an admin team across the county, overseeing local finance and budgets.
* Ensure accurate and timely processing of prescriptions and clinic bookings.
* Embed Turning Point’s vision and values within the team while working with our multi-disciplinary team for optimal outcomes.
* Engage with local partners and stakeholders to boost service effectiveness.


Are You the Ideal Candidate?

We are looking for someone who:

* Has a proven track record in leading and supporting a team, with experience in supervision and appraisal.
* Possesses a background in clinical administration, ideally with experience in prescription management within the substance use field.
* Exhibits excellent communication, leadership, and interpersonal skills, enabling you to build strong relationships.
* Demonstrates high IT proficiency, a solid understanding of data reporting systems, and exceptional organizational skills.
* Can remain calm and resilient in high-pressure environments.
* Holds a full driving license and has access to a car; previous management experience or qualifications are a plus.

You will receive extensive training to develop your skills, as we foster a learning culture that keeps everyone updated on the latest developments in the field and drives service improvement.


About Us

As a leading health and social care provider with over 300 locations across England, we take immense pride in the services we offer. Operating on a not-for-profit basis, we reinvest every penny back into our services and our people. We believe in the power of change and continuously strive to improve the lives of those we support.


What Benefits Will You Receive?

We understand that rewards come in many forms. Whether it’s financial benefits, a culture of recognition, or career advancement opportunities, we are committed to supporting you with our comprehensive total reward package, which includes:

* 25 days of paid holiday per year, plus Bank Holidays, increasing with each year of service up to 27 days.
* The option to purchase additional holidays and spread the cost.

Join our team and explore the exciting perks we offer to our employees!

Note: We reserve the right to close this advert early if we find the right candidate before the advertised closing date.

Turning Point


Attached Documents

* [pdf]

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