Responsibilities
* Lead and develop the operational project delivery team to deliver against agreed revenue and profit margin objectives, not simply manage project activity.
* Hold Project Managers accountable for previously stated forecasts, delivery commitments, and commercial assumptions, as well as future projections.
* Set clear expectations for project progress, risk identification, and resolution, intervening directly where commitments are missed or risks are not actively mitigated.
* Drive backlog conversion with clear ownership, ensuring projects move from order intake to invoicing in line with commercial expectations.
* Ensure revenue forecasting is evidence-based, challenged where necessary, and owned by the Project Manager, not passively reported.
* Champion process and system improvements that directly enhance predictability, productivity, and profitability.
* Chair regular operations meetings with a clear focus on delivery against commitment, margin performance, forecast accuracy, and corrective actions, not status reporting.
* Own the commercial governance framework for all projects, setting standards and ensuring consistent compliance.
* Ensure contractual reviews, negotiations, applications for payment, variation management, and final account settlements are carried out effectively and at the correct time.
* Oversee credit checks and cashflow management, ensuring exposure is actively managed and commercial risks are identified early.
* Own gross margin performance across all projects, ensuring margin erosion is identified early and corrective action is taken.
* Challenge Project Managers and commercial inputs where costs, scope, programme, or assumptions deviate from agreed positions.
* Lead margin recovery actions, including variation strategy, re-programming, cost control, or commercial negotiation, escalating complex matters where required.
* Maintain ownership of commercial reporting and system integrity (including SIMPRO workflows), ensuring data reflects delivery reality rather than optimism.
* Provide strategic oversight of all site activities, ensuring full compliance with Health & Safety regulations and company policy.
* Set and enforce standards for risk identification, assessment, and mitigation on project sites.
* Ensure project teams implement robust H & S practices and operate within agreed risk controls.
* Oversee the reporting, investigation, and resolution of site-based risks, incidents, and near-misses.
* Liaise with internal H & S specialists and external bodies where required to ensure regulatory compliance.
* Promote a culture of safety, accountability, and proactive risk management across project delivery.
Qualifications
* Proven experience leading and developing Project Managers, with a strong track record of driving team performance, accountability, and delivery against commercial outcomes rather than personally managing projects.
* Demonstrable ownership of revenue delivery and gross margin performance, with the ability to forecast, challenge assumptions, and take corrective action to protect financial outcomes.
* Strong commercial acumen within a construction or project-based environment, including a solid understanding of contracts, variations, cost control, and revenue recognition principles.
* Experience operating at a strategic leadership level, setting frameworks, governance, and standards for project delivery while intervening effectively when performance, risk, or financial commitments are off track.
* Ability to bridge commercial and operational functions, ensuring alignment between what is sold, contracted, and ultimately delivered, with a focus on cashflow, risk mitigation, and profitable execution.
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