Your newpany
You’ll be joining a dynamic and supportive organisation based in Bristol that values accuracy, collaboration, and customer service. With a strong focus on financial integrity and operational efficiency, thispany offers a great environment for professionals looking to grow their career in credit control and finance administration. The finance team is supportive, fast-moving, and values initiative and accuracy.
Your new role
As a Credit Controller, you will play a key role in supporting the Credit Management department. Your responsibilities will include processing credit notes, managing customer accounts, reconciling ledgers, and ensuring timely collection of payments in line withpany policies. You’ll handle customer queries, open new accounts, mirror invoice data onto third-party systems, and maintain accurate financial records. The role also involves liaising with internal departments and external clients to ensure smooth credit operations and excellent service delivery.
Key duties include:
1. Investigating and resolving customer account queries.
2. Processing and issuing credit notes.
3. Managing iing payments and allocating them accurately.
4. Opening new customer accounts and maintaining account preferences.
5. Monitoring and managing shared credit control inboxes.
6. Reconciling ledger accounts and correcting discrepancies.
7. Uploading daily sales and managing banking duties.
8. Chasing overdue payments and negotiating payment plans.
9. Supporting legal debt recovery processes.
10. Assisting with senior credit management tasks when required.
What you'll need to succeed
11. Experience in credit control, accounts receivable, or a finance-related role (preferred but not essential).
12. Strongmunication and customer service skills.
13. Good numeracy and attention to detail.
14. Proficiency in Microsoft Office and internal systems.
15. Ability to manage time effectively and meet deadlines.
16. A proactive, problem-solving mindset with a willingness to learn.
What you'll get in return
17. Flexible working options available once you'vepleted probation
18. Permanent role after 3 months
19. Flexible start and finish times
20. A collaborative and supportive team environment