Receptionist/Concierge (Part-Time – Saturdays)
Rivermead Islands, Chelmsford
We're looking for a friendly and reliable Receptionist/Concierge to join our team at Rivermead Islands, a vibrant student accommodation community in Chelmsford.
Role Overview
As the first point of contact for our residents on Saturdays, you'll play a key role in making sure they feel supported and looked after. From welcoming residents and handling queries to keeping our reception running smoothly, you'll help create a safe and positive living environment.
Key Responsibilities
* Provide professional reception services to residents and visitors.
* Engage with residents regarding maintenance requests, administrative needs, and general enquiries.
* Manage the post room, including sorting and distributing parcels.
* Handle phone calls and emails from residents in a polite and efficient manner.
* Balance a personable, approachable style with the ability to maintain authority when required.
About You
* Previous reception or front-of-house experience is preferred.
* Confident communicator, both face-to-face and in writing.
* Organised and proactive, with the ability to manage a busy reception.
* Personable and approachable, yet professional and authoritative.
Hours & Pay
* One day per week (Saturday, 8:00 AM – 8:00 PM)
* £15 per hour
* Additional overtime available to cover holidays
If you're enthusiastic about working in a student-focused environment and enjoy a varied front-of-house role, we'd love to hear from you.
Job Type: Part-time
Pay: £15.00 per hour
Expected hours: 12 per week
Benefits:
* Employee discount
* Free parking
* On-site parking
Work Location: In person