Join Our Agency Team Residential Childcare Support Worker Hours: (Flexible/Zero Hours) Location: Various settings across (East and South Durham) Hours: Zero hours (flexible, agency-based shifts) Pay: £13 sleep-in enhancements Are you passionate about making a real difference in young peoples lives? Are you looking for flexible work that fits around your life? Do you thrive in fast-paced environments where no two days are ever the same? If so wed love to hear from you! As an agency worker, you will: Work across a variety of residential care settings, supporting young people with complex needs and behaviours. Your role will be to provide consistent, high-quality care on a flexible, ad-hoc basis, depending on service needs and your availability. Key responsibilities include: Supporting young people in line with their individual care plans Promoting independence and encouraging positive outcomes Assisting with personal care, medication, meal preparation, and daily routines Managing challenging behaviour and ensuring safety through risk management Engaging in activities and appointments with the young person Writing reports, completing incident forms, and maintaining accurate records Communicating with families, professionals, and external agencies Adhering to safeguarding protocols, GDPR, OFSTED and CQC regulations What were looking for: Experience in a care or support setting (professional or lived experience considered) Resilient, calm under pressure, and able to adapt to different environments Confident working with challenging behaviours Ability to build trusting relationships with young people Flexible, reliable, and committed to delivering excellent care Willingness to undertake relevant training Requirements: Level 3 Diploma in Residential Childcare (or willing to work towards) Full UK manual driving licence (essential) Enhanced DBS on the Update Service (or willingness to apply) First Aid qualification desirable (can be provided) What we offer: Weekly pay Flexible working hours to suit your lifestyle Ongoing training and development Supportive agency team available 24/7 Opportunity to work in a variety of settings to build your experience