About us
Making shoes of quality is a complex process that involves over 120 steps. We blend fashion with fit and quality to create a unique experience when slipping on the perfect pair. Our products are fashion-forward, comfortable, flattering, and of superior quality at an affordable price.
With a history spanning four generations and over 25 years in the industry, footwear and accessories are in our blood.
As a family business, we foster an open and friendly culture. We're small enough for your voice to be heard and large enough to offer many progression opportunities.
We are committed to sustainability, working towards reducing carbon emissions and aiming for net zero by 2040, in line with the BRC Climate Action Roadmap. Visit our website for more details.
Our future is full of opportunities. We are opening new stores, expanding our wholesale, international, and online presence. We have also invested in a new office in West London to support creativity and collaboration. Now is a great time to join us. You belong at Dune!
About the role
You will join our vibrant team at the O2 in Greenwich, playing a key role in our business. We want you to love your work and enjoy your role. We will support your development as you deliver the Dune experience and exceed customer expectations. Your first steps will involve choosing your own shoes and familiarizing yourself with our range of shoes and accessories.
About you
We would love you to have:
* A natural ability to deliver excellent customer service
* A positive team player approach
* Enthusiasm for interacting with customers
* Passion for shoes and fashion, with awareness of the latest trends
* Confidence to guide customers through our products and advise on styling
What’s in it for you?
* A friendly, open culture with opportunities for development
* Clear progression from Bronze to Gold sales levels, with rewards
* A competitive commission scheme based on sales
* Seasonal uniform allowance to showcase our products
* Charitable involvement, supporting organizations like Mental Health UK
* 60% employee discount on Dune products
* 33 days holiday (including bank holidays, pro rata for part-time)
* Flexible working options and support for work-life balance
* Company pension scheme
* Life assurance for team members
* Recognition awards and team incentives
* Opportunities for career growth with new stores and channels
* An open-minded environment encouraging ideas
* Access to wellbeing resources through retailTRUST and Wellbeing Allies
What happens next?
We will review your application carefully. If we don't feel we're the right fit, we'll let you know but won't be able to provide tailored feedback. If we're interested, we'll contact you to discuss further.
To prepare, research our brand and role, browse our website, visit our store, and prepare examples that showcase your skills and experience relevant to this role.
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