Who are we?
At KFH, part of the Lomond group, we are London’s largest property services group and are growing. Our range of services includes sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
Job Summary
We are looking for a Client Services Consultant to join our Client Services team in Wimbledon.
Using our databases you will review past valuations and qualify potential clients to secure high‑quality valuation appointments for our branch network across London. Working closely with our Branch Directors you will be integral in growing our market share in sales and lettings.
Key Responsibilities
* Review past valuations and withdrawn stock databases
* Qualify potential clients and schedule valuation appointments
* Record activity on database software
* Deliver high standards of customer service
* Initiate contact with past buyers and follow up on commitments
What you bring to the role
* A track record of success in a telephone sales role in estate agency or a similar industry
* Strong rapport‑building and qualification skills
* Excellent verbal and written communication
* Resilience, professionalism, and a positive attitude
* Strong commercial focus and ability to meet KPIs
Equal Opportunity Statement
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
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