Service Advisor Required, in Cardiff
We are pleased to present an exciting opportunity for a Service Advisor to join a reputable, family-run car dealership in Cardiff. The successful Service Advisor will become an integral part of a well-established team, offering excellent career development prospects within a longstanding local business operating for over 40 years. This is an ideal position for an experienced Service Advisor or a customer service professional eager to progress within the motor trade.
Benefits:
Competitive salary of up to £28,750 per annum, dependent on experience
Uncapped monthly bonus ranging from £350 to £500+
29 days holiday including bank holidays, increasing with length of service
Manufacturer-approved training programmes
Long-term stability within a respected family business
Staff discount scheme and company pension plan
Career development opportunities within a well-established dealershipDuties:
Greet customers in the Service Department and provide professional, high-quality customer service
Liaise extensively with the workshop team to track ongoing repairs and services
Schedule vehicle services, maintenance, and repair work, including arranging courtesy vehicles where necessary
Upsell additional products and services to enhance customer satisfaction and dealership revenue
Keep customers informed about the progress of their vehicle and manage appointments efficiently
Work collaboratively with colleagues to ensure smooth operation of the service department
Maintain accurate records using dealership management systems such as Kerridge/ADP/Keyloop Drive, One Link, Motability, or Service Plans/Emac.Requirements:
Prior experience as a Service Advisor is preferred but not essential; strong customer service skills and a motivated attitude are equally valued.
Full UK driving licence with minimal points
Excellent communication skills and a customer-focused approach
Knowledge of dealership management systems such as Kerridge, ADP, Keyloop Drive, or equivalent is advantageous.
Ability to work Monday to Friday, 8:00am to 5:30pm, with a 30-minute lunch break and 1-in-3 Saturdays from 9:00am to 12:00pm.The Service Advisor role is ideal for someone looking to build a rewarding career within a well-established dealership. If you are an enthusiastic Service Advisor seeking a professional environment with long-term stability, this opportunity is not to be missed.
Contact Consultant Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today