Payments Analyst Job Description: The European Finance Operations function delivers transactional processing services in Europe covering Purchase to Pay (P2P), Order to Cash (O2C), and Record to Report (R2R). This full-time role is part of the P2P team in the European Finance Operations function. The role is responsible for performing tasks in the P2P Transactional Processing Area, ensuring it meets the current and future needs of the business and is reflecting the underlying business terms and Sage policies. Based in Newcastle-Upon-Tyne, the successful candidate will be experienced in performing this role in Finance Operations. Key Responsibilities: Key accountabilities and decision ownership: - Perform the P2P Transactional Processing - including processing invoices via document recognition system - Query Management internal and external - Supplier Statement Reconciliations - Escalate queries as required to P2P Manager. - Prioritise processing and queries to meet Payments on Time criteria and other KPIs - Deliver an excellent service whilst ensuring process optimisation. - Plan and prioritise your own workload to ensure payment and month end deadlines are achieved. - Demonstrate appropriate agility to support all areas of the P2P department as needed including projects - Being involved in learning and development activities, including setting a personal development plan. - Displaying a service culture and customer service orientation in the teams. - Working with other teams in finance and the business to resolve issues. - Ensure compliance to Sage policies and procedures. - Contribute to work processes being documented, standardised and modified in a controlled manner, waste eliminated and the value stream map for the area updated. - Active participation in process improvement projects as per the Sage continuous improvement culture. - Contribution to the reporting, understanding and action plans around team KPIs and process controls as per Service Management Framework. - Input to departmental/companywide projects as required. - Covering for other P2P Analysts as required. - Ensuring the P2P Manager is briefed on queue management Skills, know-how and experience: - Over 2 years Accounts Payable experience, preferably in a technology environment. - Previous experience in a service-oriented culture. - Experience with working in a culture of continuous improvement would be an advantage. - Previous ERP experience. - Agile mindset with the ability Technical / professional qualifications: - No specific qualifications are required but accounting qualifications/study would be beneficial. Key performance indicators: - Accuracy of data - KPI - meeting measurable targets and achievements - Continuous Improvement - evidence of review and implementation LI-VM1 Function: Finance Operations Country: United Kingdom Office Location: Newcastle Work Place type: Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.