Would you like to join a company who value their employees and provide career development and training from day one?
A fantastic opportunity to join a company who work 09:00-17:00 and offer a fantastic benefit package and free parking!
The Role
* Process and verify financial transactions
* Liaise with solicitors in connection with property sales, providing documentation and responding to enquiries in a timely and professional manner.
* Communicate with mortgage companies
* Negotiate and arrange payment plans
* Prepare and maintain case files
* Handle inbound calls, emails, and written correspondence from customers, solicitors, and mortgage companies courteously and efficiently, maintaining a high standard of service delivery.
* Take and process payments accurately via telephone or internal payment systems
* Maintain accurate records and databases, ensuring all data entry, filing, and storage
* Take ownership of daily tasks, ensuring accuracy, timeliness, and adherence to company policies and standards.
* Undertake any other duties commensurate with the role and level of responsibility
Skills and Experience
* High standard of letter writing ability and good organisational skills
* Strong oral and written communication
* A ‘can-do’ attitude.
* Good level of understanding on how to deal effectively with complaints
* Able to prioritise your own workload
* Good attention to detail and able to work under pressure.
* Work independently and take ownership of tasks
* Good knowledge of Outlook 365 products (Excel, Email)
* Be proactive
* Experience in an administrative or customer services role.
Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.
Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK