Join Our Team as a Resort Safety Shift Manager!
Department: Resort Safety
Employment Type: Permanent - Full Time
Location: Bognor Regis
About the Role
Are you ready to make a difference in the guest experience? We are seeking a passionate Shift Manager to join our dynamic Resort Safety Team!
In this role, you will:
* Ensure optimal team allocation to enhance guest experiences across our venues.
* Build and nurture positive relationships with guests, making their safety and satisfaction your top priority.
* Support team members during shifts, ensuring their workloads are manageable and providing assistance when needed.
* Review guest feedback to identify areas for improvement and communicate these insights to Resort Safety Managers.
* Conduct individual team member Personal Development Plans (PDPs) and coach your team to ensure they are highly trained and fulfilled.
* Ensure compliance with relevant legislation, including Fire, SIA, Licensing, and health & safety policies.
* Drive team selection, recruitment, and retention with a focus on wellbeing.
Typical Working Hours
You will work 40 hours per week on a four-on-four off shift pattern, including weekends. Shift times typically cover:
* 8am - 8pm
* 8pm - 8am
Flexibility may be required, and this is a permanent role with monthly pay.
At Butlin's, every day is unique! You’ll need to think on your feet, dive into challenges, and keep our guest experience at the forefront of everything you do.
About You
We are looking for an experienced leader from a security or safety background who can inspire the team to deliver exceptional service. You should:
* Put guests first in everything you do.
* Have experience in training and coaching teams in a fun-filled environment.
* Possess a strong background in leading teams within busy security or safety settings, balancing quality and safety.
* Be confident in directing and responding to any situation while maintaining consistent brand standards.
* Have the ability to lead, motivate, and engage your team, even during peak times.
* Be adept at managing multiple priorities and adapting quickly to changing requirements.
If you have strong leadership skills and a passion for inspiring your team to achieve amazing results for our guests, we want to hear from you!
Interested?
Ready to take the next step? To learn more and apply, please submit your details via the apply now button. We ask you to submit your CV and answer a few questions. If you have any questions or need adjustments during the application process, we’re here to help!