The Role
Team Leader - Parking - Belfast and Surrounding Area's
Full-time - 42 Hours Per Week
£28,857.49 Per Annum
DRIVING LICENSE ESSENTIAL
Do you have a full UK driving license? Do you have previous experience supervising and motivating a team? Do you have excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA Parking are currently looking for a Team Leader based at our Belfast sites also covering the surrounding area's when required. This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations. You will be responsible for a team of traffic attendants, ensuring efficient and effective operation of all car parking and related activities across your area. Please note you will need to be available for all days of the week across 24 hours.
Keep reading to find out more!
What you'll do
* Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPI’s are met.
* Supervision of all front-line staff during business hours
* Carrying out regular site audits to ensure high standards are maintained.
* Monitoring performance, service & quality of the Company’s sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
* Identification, response, & resolution of any on site related car parking issues.
* Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly.
* Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
* Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
* Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate.
* Ensure all frontline staff are compliant with health & safety procedures & standards.
* Undertaking any additional duties as requested by the Operations Manager
What you'll bring
* Excellent communication skills
* Previous experience supervising a team
* Full UK driving license is essential
* A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
#J-18808-Ljbffr