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Assistant director of customer services (local authority)

London
Spencer Clarke Group
Customer service director
€150,000 - €200,000 a year
Posted: 4 June
Offer description

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Assistant Director of Customer Services (Local Authority), London Borough of Haringey


Client:

Spencer Clarke Group


Location:

London Borough of Haringey, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Reference:

0cd97600b74d


Job Views:

5


Posted:

02.06.2025


Expiry Date:

17.07.2025


Job Description:

About the role:

* Based in Central London (Hybrid):
* Ensure services provided are delivered on an integrated basis and partnering arrangements with external providers improve the quality of services and provide value for money.
* Accountable for the development and application of a unified customer services strategy.
* Accountable for developing and directing the corporate activities of the Council at a strategic delivery level.
* Drive significant cultural change through the corporate infrastructure.

About you:

You will have the following skillsets or experiences:

* Extensive experience within a Local Authority delivering outstanding customer service, resident experience, and strategy.
* Relevant qualifications and evidence of CPD.
* Extensive experience in a similar role.

What’s on offer:

*negotiable based on experience

*please submit your CV with the rate you require

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