Overview
Senior Account Manager is responsible for identifying, managing, and developing prioritised accounts in the retail pharmacy and MDS segment in order to position BD products as strategic partner at various stakeholder levels to support achievement of the BD MMS sales and GP targets. The Senior Account Manager is accountable for the development and effective execution of a multi-year (2 to 4 year) strategic growth and tactical execution plan for their accounts and for managing the internal teams to maximize revenue and GP growth and establish strong customer relationships. They will work closely with the wider MMS sales team & marketing team to obtain the required support and ensure the implementation and execution of the plan.
Responsibilities
* Strategy and long-term growth development plan, for BD Rowa Retail portfolio as part of a wider PA (pharmacy automation) retail growth plan.
* Obtain buy-in, active communication and engagement with internal and external stakeholder teams to ensure the co-creation of value and effective implementation of BD Rowa Retail and PA Rowa systems.
* Strengthen network of key healthcare influencers regionally
* Identify solutions which best meet customer needs through collaboration with wider teams.
* Negotiate solutions with Board-level decision makers
* Manage the BD Rowa Retail interface requirements.
Main Activities
* Prospect, develop and manage accounts to improve revenue and GP growth for BD Rowa Retail product and services portfolio
* Serve as the key interface to hospital management and identify solutions with senior management based on the needs analysis, internally and externally
* Guides solution development and coordinates project teams for solution implementation in the accounts, including the activation of the required internal resources (Marketing, Business Analytics, Technical Service, CCO, Clinical, etc.)
* Establish strong personal relationships to all relevant sponsors and power sponsors directly on site and via the participation of relevant congresses and other customer conventions, gather and share market knowledge
* Negotiate appropriate strategic deals which meet customer and BD MMS expectations
* Oversee implementation of solutions and remain the focal point of contact for the ‘power sponsor’ in the account
About You
* Extensive experience in a similar role. Experience promoting high value equipment and experience with board level negotiations
* Strong understanding of national healthcare system, its reimbursement and influencing dynamics, and understanding of hospital landscape is a plus
* Ability to understand and communicate effectively with individuals from a broad range of business and technical disciplines and an ability to influence these groups to achieve the objectives, both externally and internally
* Excellent business development skills and proven leadership skills to drive solutions
* Ability to work effectively both as a member and leader of multi-functional teams
* Flexible with regard to travel
Salary and Workplace
Salary range for the role: £65,000 - £75,000 + bonus + benefits
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
About BD and Equal Opportunity
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Location
Primary Work Location: GBR Winnersh - Eskdale Road
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