Reynolds and Reynolds is seeking an organised and proactive Client Account Coordinator to support our Account Management team, while managing the administrative processes that underpin client operations. Acting as a point of contact for contract and administrative queries, this role plays a key part in ensuring a seamless experience for both clients and internal teams.
Key Responsibilities:
Account Management Support
* Provide essential day-to-day support to the Account Management team in the ongoing management of client accounts
* Assist Account Managers in cultivating and maintaining strong, long-term client relationships
* Handle client queries and communications on behalf of Account Managers, escalating where necessary
* Coordinate between clients and internal departments to resolve issues, ensuring timely and effective solutions
* Help prepare client-facing materials, presentations, and correspondence as required
Contract & Administration
1. Draft, prepare, and manage client contracts and agreements
2. ...