Incident Support Operative
Position located in High Wycombe, England.
Company Description
Egis is a global consulting and engineering firm that works in construction, transport and mobility services. Joining our Group of 19,500 employees means sharing our values as a people‑first company, strongly committed to sustainability and innovation. In the UK, we are delivering iconic projects that help connect people, protect the environment and meet emission reduction targets. We work in the transport and energy sectors, providing consultancy, engineering and operations services to clients such as major airports, governments, regulators, cities and rail and road operators.
Job Description
* Attend briefings and training to enable all duties to be carried out in a safe and sustainable manner.
* Actively encourage a positive attitude towards health, safety and the environment, reporting any hazards on site to the Supervisor or Foreman and demonstrating care for own health & safety plus that of fellow workers.
* Carry out safety/debris patrols, identify and make safe defects on the carriageway.
* Respond to incidents within timeframes as per our contractual obligations, making recommendations to the Network Control Centre and third parties (e.g., Police and NHTO’s) when appropriate.
* Clear incidents from the Highway as instructed by the Network Control Centre, ISU Lead Operative or Incident Support Supervisor.
* Undertake highway maintenance activities including litter picking, vegetation management and emergency repair of potholes and boundary fences.
* Undertake winter maintenance duties, including salt spreading as directed by the Supervisor.
* Act courteously to members of the public and other third parties involved in an incident.
* Inspect drainage infrastructure and remove debris as required.
* Maintain visibility of marker posts and signage on a regular basis in line with planned activities.
* Report any defects found on the network to the Network Control Centre at the earliest opportunity.
* Maintain regular communication with the Network Control Centre and Incident Support Supervisor when attending incidents.
* Install and remove Emergency Traffic Management as requested.
* Maintain existing Emergency Traffic Management closures.
* Install and/or remove signed diversion routes.
* Undertake depot duties as required, which include sweeping, cleaning signs and cones, filling sandbags, maintaining tools and equipment.
* Ensure readiness of ISU vehicles prior to commencing network activity.
* Complete appropriate paperwork relative to task and responsibilities.
* Actively ensure that operations comply with Company policies and procedures.
* Promote and adopt any current or future health, safety and wellbeing initiatives rolled out by Egis Road Operation M40 Ltd and/or Egis UK.
Qualifications
* Green CSCS FISS (or above) qualification card (or working towards).
* HGV category C licence (or working towards).
* City and Guilds Winter maintenance qualification (or working towards).
* Temporary Traffic Management Basic Course (TTMBC) qualification (or working towards).
* Ability to identify areas for improvement and implement change through clear communication and a drive to succeed.
* Considerable and demonstrable experience with safety and quality on a high‑speed strategic road network.
* Capability to make informed decisions under pressure, ensuring timely resolution of issues.
Additional Information
Shift pattern: 2‑day shifts and 2‑night shifts in a 4 on 4 off shift pattern.
Driving licence: Essential (HGV category C).
Equality, Diversity & Inclusion
We are an equal opportunities employer and strive to build a workforce that reflects the communities we serve. We welcome candidates from all backgrounds, irrespective of age, disability, gender, gender identity, gender expression, race, religion, belief, sexual orientation, socioeconomic background or any other protected characteristic. Your application will be assessed on experience, essential and desirable criteria and suitability for the role. We value every contribution and aim to create an inclusive culture where you are listened to, respected and included.
Please note, to be considered for this role you must be based in the UK and already be legally able to work in the UK. We are unable to offer or provide sponsorship for this position.
You must be willing to undertake a DBS check if you are successful.
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