Senior Care Worker (Temporary Potential for Permanent Position) Middleton - Rochdale
Calderdale Homecare is an Employee-owned social enterprise committed to providing outstanding care in, Calderdale, Middleton Newcastle, and Teesside
We are looking to recruit an experienced, self-motivated and customer service focused Senior Care Worker to join our team in Middleton Rochdale. As an experienced Senior Care Worker, you will play an instrumental role within the company. You will be their first line of contact for all clients, care workers and other professionals. Responsible for rota planning, scheduling, and allocating the most suitable qualified carer to the client to deliver excellent customer service and meet all current legislation / procedures.
You will assist the Registered Manager with client service reviews and assessment, to ensure that all assigned work is carried out according to our policies and procedures.
Other responsibilities include: Manage client relationships by visiting potential new and existing clients or family members to discuss care packages.
Update and maintain all administration systems relevant to carers and clients.
Provide good quality services to clients whilst continually maximising efficiency and productivity. Communicate with CCG / Social Services Brokers to accept packages of care
Take part in the out of hours emergency on-call rota
About You:
The successful candidate will be caring and compassionate towards people in need of care and support those providing these services. Drive with own transport.
You will have proven experience of working within a care role and have excellent communication and interpersonal skills, minimum two years.
Other skills and attributes required: Ability to work in a professional manner sharing the ethos of the service
Ability to work on your own initiative and within a team
Excellent administrative and IT skills
Highly organised with efficient time management and the ability to prioritise workload
Ability to multitask and gather information from multiple sources
Willingness to undertake any relevant training required
Benefits Available We will offer you flexible/ set working patterns,
Generous pay rates depending on experience
Regular bonus payments,
Company pension scheme
Travel expenses,
Mileage allowance
28 days holiday equivalent
Mobile phone.
Job Type: Full Time
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