Job Introduction
General Services Manager
Location: Milton Keynes, MK7 7AJ
Contract Type: Full-Time | Permanent
Hours: Monday to Friday 8am-5pm
Salary: Up to £48,000 per annum plus 10% bonus
About the Role
We’re looking for an experienced General Services Manager to lead Sodexo facilities operations at one of our larger sites in Milton Keynes. You’ll be responsible for delivering high-quality services across cleaning, security, and other soft FM areas—ensuring compliance, safety, cost control, and outstanding client satisfaction.
This is a key rolewhere you'll act as the main operational contact for the client, manage on-siteteams, and ensure services are delivered in line with contractual SLAs andKPIs.
Key Responsibilities
* Oversee day-to-day delivery of soft services and security operations
* Ensure full compliance with Health & Safety regulations (including risk assessments, COSHH, fire safety)
* Manage on-site teams, drive performance, and foster a positive work environment
* Build and maintain strong client relationships, acting as the primary point of contact
* Monitor budgets and control costs to ensure profitability
* Conduct regular audits, service reviews, and client meetings
* Support new service mobilisations and identify growth opportunities
* Champion continuous improvement and innovation in service delivery
* Promote Sodexo brand standards and company values at all times
What We’re Looking For
* Proven experience in Facilities Management, especially soft services and security
* Strong understanding of Health & Safety compliance (IOSH Managing Safely is essential)
* Financially astute with experience managing budgets and operational costs
* Excellent people management and leadership skills
* Confident communicator and relationship-builder with clients and teams
* Able to work across multiple sites and manage priorities effectively
* Familiar with systems such as SAP, UDC Payroll, Righttime, or similar
Why Sodexo?
Working with Sodexo is more than a job; it’s a chanceto be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through youreveryday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefitsfor our colleagues and their families:
* Unlimited access to an online platform offering wellbeing support
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
* Save for your future by becoming a member of the Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
* Sodexo UK and Irelands enhanced benefits and leave policies
Ready to be part of somethinggreater?
Feed our customersand we’ll fuel your career.
Sodexo reserves the right to closethis advert early if we are in receipt of a high number of applications