Job Overview
Join to apply for the Bid Administrator (Frameworks) role at Hippo.
About the Role
As our Bid Administrator (Frameworks), you’ll be the friendly, organized hub for all things related to our framework agreements. You’ll play a key role in connecting our services to exciting new opportunities.
Your day‑to‑day will involve managing and overseeing all submissions and communications coming in through our online platforms and customer contacts. This means you’ll be the first to read, assess, and prioritise potential opportunities that match the great work we deliver, communicating with the right people across the business to help us decide whether to pursue them. Once a decision is made, you’ll be responsible for responding in line with framework protocols.
We’re looking for someone who is a natural collaborator and comfortable striking up conversations. You’ll regularly engage with a variety of important stakeholders, including Sales and Delivery Leads, to get an inside track on upcoming opportunities being released through government tendering processes and specific frameworks.
If you love keeping things organised and accurate, this is for you. You’ll need a sharp eye for detail to spot and communicate changes or clarifications as they appear, briefing our bid teams right away. Understanding the unique timeline and urgency of each bid will be vital. Your ability to quickly evaluate communications and clearly explain their impact to our busy bid teams will make you an indispensable part of our success.
Key Responsibilities
* Opportunity Administration: Manage the email inbox, initial triage, prompt distribution of opportunities, and secure setup of the bid workspace (e.g., folder structure) according to the standard template; create and update opportunities in Hubspot (CRM) and accurately archive all formal client communications and Q&A responses.
* Bid Process, Governance, and Management: Conduct final compliance checks against the RFx checklist and accurately archive all formal governance approvals; manage document version control and follow up on simple, scheduled actions (e.g., status updates).
* Developing the Strategy (Qualification & Support): Collect, compile, and file market/client data (e.g., pricing sheets, win/loss notes) to establish a data foundation for strategic review; assist in basic competitor review by summarising provided data points.
* Writing to Win (Review & Editorial): Format documents according to established guidelines and templates; proofread for simple grammatical errors, typographical issues, and formatting consistency.
* Bidding Efficiently (Tools, Content, & Library): Use content and tools by strictly adhering to established templates and guidelines; accurately file final documents and solution information into the knowledge library.
* Learning and Development: Organise and file bid content updates into the established knowledge repository; participate actively in post-bid reviews, taking accurate notes.
About the Candidate
Skills & Knowledge
* Administration: Exceptional organisational and administrative skills with strong attention to detail and ability to manage time effectively.
* Compliance: Basic understanding of compliance requirements and the importance of accurate version and document control.
* Proofreading: Excellent English language skills with the ability to spot basic grammatical and formatting errors.
* Resilience: Team player, able to work well under pressure and demanding deadlines with confidence to engage with a broad range of internal stakeholders.
* Documentation: Proficiency in filing, archiving, and retrieving information efficiently.
* Technology Proficiency: High proficiency in Google Workspace (Mail, Drive, Docs, etc.) and Microsoft Office Suite (Word, Excel). Ideally experienced with HubSpot and public procurement tools and systems (e.g., Find a Tender, Bravo, Atamis).
Experience
* Required: Significant experience in a high‑volume administrative, documentation, or office support role.
* Required: Proven ability to follow complex instructions and adhere strictly to defined procedures and guidelines.
* Preferred: Prior exposure to a corporate or professional services environment.
* Preferred: Relevant qualification in Business Administration or Office Management.
Benefits
* Contributory pension scheme (Hippo 6% with employee contributions of 2%)
* 25 days holiday plus UK public holidays
* Perkbox access for a wide range of discounts
* Critical illness cover
* Life assurance and death in service cover
* Volunteer days
* Cycle‑to‑work scheme for avid cyclists
* Salary sacrifice electric vehicles scheme
* Season ticket loans
* Financial and general wellbeing sessions
* Flexible benefits scheme with options of:
o Private health cover
o Private dental cover
o Additional company pension contributions
o Additional holidays (up to an extra 2 days)
o Wellbeing contribution
o Charity contributions
o Tree planting
Diversity, Inclusion and Belonging
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We actively encourage applications from under‑represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant.
About Hippo
At Hippo, we design with empathy and build for impact. We combine data‑informed evidence, human‑centred design and software engineering to help clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement.
We firmly believe that technology should serve humanity, not the other way around. We take a human‑centred approach to everything we do because complex problems require a service design approach.
We are headquartered in Leeds with offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We recruit talent nationwide, but candidates must be located within reasonable travelling distance from one of our offices. A generous relocation support package of up to £8,000 may be available.
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