A vacancy has arisen for a full time Band 3 administrative clerk in the Therapy Department at Whipps Cross Hospital. This service provides treatment for patients referred by consultants and local GPs.
The post may require work at Whipps Cross, Chingford, or Wanstead Hospital, including evenings and weekends, and may involve covering Orthotics.
Roles will include supporting patient and staff enquiries, reception duties, front‑line patient contact, data collection and other delegated duties.
Responsibilities
* Full reception duties with administrative support to the Outpatient Therapy and Orthotics Teams at Whipps Cross Hospital.
* Administrative support to the Extended Scope Therapy Service, including investigation of complaints and participation in data collection.
* Assist Band 5 staff with delegated duties and support staff development and training.
* Provide effective office system management to ensure smooth department operation.
* Work across the three local sites, covering evenings and weekends as required.
Qualifications
* Good communication and computer skills.
* Experience with the Choose and Book system for GP referrals and the CRS electronic appointment system.
* Desirable: knowledge of CRS; essential: reception and typing experience.
* Experience in front‑line patient contact.
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