About the Role
As Senior Research Executive, you will lead the day-to-day management of global tracking studies and ad hoc research projects. You will contribute to all stages of the research process, from stakeholder consultation and questionnaire design to detailed analysis and insight delivery.
Responsibilities
1. Manage customer satisfaction programmes including survey refinement and quarterly reporting
2. Deliver strategic research projects by planning designing and analysing market studies
3. Present findings with clarity and actionable recommendations
4. Collaborate with internal teams and external research agencies
5. Ensure accuracy and consistency across all insights and analysis
6. Support colleagues undertaking research with advice and best practices
Requirements:
7. Market research experience with demonstrated expertise in generating insights
8. Degree-level education and a relevant research qualification
9. Excellent analytical and problem-solving skills
10. Perfect written and spoken English
11. Strong project management skills and ability to work across multiple deadlines
12. Proficiency in Microsoft Office Access and SharePoint
13. Knowledge of SPSS and R is beneficial
14. Confident presentation skills and visual storytelling ability
Work in a way that works for you
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
15. Generous holiday allowance with the option to buy additional days
16. Health screening, eye care vouchers and private medical benefits
17. Wellbeing programs
18. Life assurance
19. Access to a competitive contributory pension scheme
20. Save As You Earn share option scheme
21. Travel Season ticket loan
22. Electric Vehicle Scheme
23. Optional Dental Insurance
24. Maternity, paternity and shared parental leave
25. Employee Assistance Programme
26. Access to emergency care for both the elderly and children
27. RECARES days, giving you time to support the charities and causes that matter to you
28. Access to employee resource groups with dedicated time to volunteer
29. Access to extensive learning and development resources
30. Access to employee discounts scheme via Perks at Work