HR Coordinator - Reading, Berkshire, RG1 8DBContract: PermanentSalary: Competitive salary up to 28,000 per annum, depending on experienceWe are looking for aHR Co-ordinator to assist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time.What youll be doing as a HR CoordinatorSupporting HR Administration across the People TeamAct as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriateMaintain data using Company specific systems ensuring that records are accurate and up to dateGenerate and issue formal documentationUndertake ad hoc project work when requiredCommunicate with a broad range of people in a courteous and professional mannerLiaising with Line managers, the IT Service Desk, and the wider businessUpdating employee records with changes to pension contributionsUndertaking ad-hoc reporting and providing project support as requiredTaking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involvedEnsuring achievement of Key Performance Indicators (KPIs)Working collaboratively and providing support to others within the People Services teamBase Location: Hybrid ReadingWorking Pattern or hours: 36 hoursWhat you should bring to the roleTo thrive in this role, the essential criteria youll need is:Great organisational skillsAble to multi-taskHighly organised and responsive, with an ability to deal with a high volume of queries each dayGreat communication skillsGreat IT skills including use of Microsoft OutlookAdvanced level of ExcelResilient and able to be flexible to change in demands, whilst remaining approachable.Trustworthy, with the ability to maintain confidentialityAble to be a positive ambassador for the People Team, representing your role and function positively and professionally at all timesAble to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as requiredWhats in it for you?Competitive salary up to 28,000 per annum, depending on experienceAnnual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)Performance-related pay plan directly linked to company performance measures and targetsGenerous Pension Scheme through AONAccess to lots of benefits to help you take care of you and your familys health and wellbeing, and your finances from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?Were the UKs largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. Its a big job and weve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, youll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If youre looking for a sustainable and successful career where you can make a daily difference to millions of peoples lives while helping to protect the world of water for future generations, well be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Were committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether thats extra time, accessible formats, or anything else just let us know, were here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, youll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. Its also a great opportunity to learn more about our business and meet colleagues.Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.