Job Description
The role involves managing the grounds team to deliver efficient and proactive services across the University, ensuring high standards and professional behavior. Responsibilities include maintaining outdoor areas and facilities at both City and Coach Lane campuses, supporting biodiversity and net gain initiatives, and fostering excellent customer service. The role requires knowledge of sports grounds facilities and adherence to health and safety standards.
About the Role
* Lead and develop the Grounds staff team in line with University strategies and values.
* Oversee maintenance and landscaping at designated campuses.
* Support biodiversity and sustainability initiatives.
* Promote customer service excellence internally and externally.
* Ensure all tasks comply with health and safety regulations.
* Experience with sports grounds facilities is essential.
About the Team
The position is primarily based at the City campus with coverage at Coach Lane. For more information about Campus Services, please visit the webpage.
About You
Successful candidates will have:
1. Proven experience in grounds and horticultural services.
2. Exceptional customer service skills with the ability to manage expectations.
3. Knowledge of plant needs, including trees, shrubs, and flowers.
4. Understanding of soil types and management strategies.
5. Professional conduct and respectful collaboration.
6. Ability to supervise grounds and horticultural services effectively.
7. Competence in using grounds equipment and vehicles, following safety protocols.
8. Capability to work outdoors in various weather conditions and occasionally lift heavy loads.
For more details, please refer to the person specification.
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