We are working closely alongside a local authority in Ashfield to assist with the appointment of a Housing Officer, on a 5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £20.75 - £26.54 per hour
Summary:
Ashfield District Council is seeking a motivated and customer-focused Housing Officer to provide a high-quality housing management service to tenants, leaseholders, and residents. The postholder will be responsible for tenancy management, estate inspections, rent arrears, anti-social behaviour casework, and ensuring that homes and communities are safe, well-managed, and sustainable. This role requires excellent communication skills, a strong customer service ethos, and the ability to work both independently and as part of a team.
Responsibilities:
* Manage a patch of properties, ensuring effective tenancy and estate management in line with Council policies.
* Conduct estate inspections, identifying issues such as repairs, maintenance, health and safety, and environmental concerns, and ensuring timely resolution.
* Investigate and resolve cases of anti-social behaviour (ASB), working closely with tenants, residents, police, and other agencies.
* Ensure accurate and timely case management and record-keeping using housing management systems
* Contribute to service development and continuous improvement initiatives to enhance customer satisfaction and service delivery.
Essentials:
* Experience in housing management, tenancy management, or customer service in a housing-related role.
* Knowledge of housing legislation, tenancy law, and best practice in tenancy and estate management.
Please note:
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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