About the role
Reporting to the Head of Communications, you will act as a key interface between UCL’s central internal communications function and the rest of the university with a focus on HR, People and Culture communications.
You will help lead a skilled team of communications staff to engage and communicate effectively with our internal audiences which includes academics, senior leadership teams, professional services staff and students.
Your main responsibilities will involve the following:
1. lead on developing strategies and delivering impactful and engaging communication campaigns, including compelling news stories, case studies, events and engagement moments, ensuring the effective dissemination of key messages to target audiences
2. Contribute to the writing and editing of internal and external communications, including copy for web, emails and other digital and printed materials, with consideration of style, tone and content
3. Use a strategic approach to planning including developing an annual content calendar and triaging priorities from different areas to align with UCL's Strategic Plan
4. Build relationships of trust as a senior point of contact for leadership, with ongoing and honest conversation, and acting as counsel on impactful communications.
5. Deputise for senior colleagues are required.
Please note, this is a permanent post and is available to start immediately. The role is offered on a hybrid basis and you will be based onsite at our Bidborough House office and Bloomsbury campus on average 3-days per week.
Job Ref: B23-
Closing date: 18-12- at 23:59 GMT (the role will be advertised for a minimum of 2-weeks, applications may close early if volumes are high, so early submission is recommended)
About you
You’re a communications professional who feels at home in both internal and corporate communications environments. You understand how to navigate complex organisations and are confident engaging with a wide range of stakeholders. Your diplomacy, discretion and ability to build strong, trusted relationships mean you work comfortably with senior leaders and external partners alike.
You bring experience as a people manager, and you’re confident guiding and supporting colleagues while keeping a clear focus on delivering impactful work aligned to strategic priorities. You take pride in creating and commissioning high-quality content — with excellent writing, editing, and proofing skills, and a great eye for strong imagery and design — and you’re able to tailor messages so they resonate with different audiences.
You also bring sound judgement and an ability to read the wider organisational context, helping you understand how communications contribute to UCL’s broader goals and direction. Your initiative, creativity and enthusiasm shine through in the way you approach your work, and you’re adept at juggling multiple projects while staying organised and maintaining high standards.
And, while not essential, any experience in HR communications would be a welcome bonus.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
6. 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
7. Additional 5 days’ annual leave purchase scheme
8. Defined benefit career average revalued earnings pension scheme (CARE)
9. Cycle to work scheme and season ticket loan
10. Immigration loan
11. Relocation scheme for certain posts
12. On-Site nursery
13. On-site gym
14. Enhanced maternity, paternity and adoption pay
15. Employee assistance programme: Staff Support Service
16. Discounted medical insurance