Job description
Shared Services Support Officer
Temporary
Armagh
Responsibilities:
1. Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate.
2. Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures.
3. Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.
4. Assist with the analysis and monitoring of information/statistics.
5. Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.
6. Contribute to the compilation of relevant protocols and procedures for service area.
7. Assist in the development and implementation of relevant systems within the service area.
8. Ensure that stationery stock levels are maintained, replenished and stored securely.
9. Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
10. Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.
Essential requirements:
11. 5 GCSEs Grades A-C including English & Maths or equivalent or 18 months relevant experience
12. Applicants must be willing to undertake REC Level 2 Certificate in Recruitment Resourcing within 12 months of commencement of employment
13. Ability to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are met
14. Ability to prioritise work to achieve set deadlines
15. Effective communication skills, orally, written and electronically.
16. Knowledge and experience in the use of information technology to include Microsoft office
Desirable Criteria:
17. 1 years' experience in a recruitment setting
Hours of work:
Hourly rate: £ per hour