Where does the role fit in? Our Supported Accommodation services offer specialised housing solutions for individuals who are homeless and tackling substance or alcohol misuse issues. As a Service Manager, you will play a crucial role in overseeing and managing our Caerphilly Substance Misuse services, two of which are abstinent projects. You will lead a dedicated team, Supervise, motivate and develop staff, ensure operational excellence, and contribute to the growth and development of our services. You will also collaborate with internal and external partners to enhance service delivery, and organise and participate in meetings to ensure effective communication and operational efficiency. In this role, you will be responsible for maintaining accurate records, meeting performance targets, addressing health and safety concerns, managing scheme finances, and carrying out additional duties to ensure smooth project operations. Who are we looking for? Previous experience in a support environment in a leadership role Strong leadership and communication skills Ability to work collaboratively with diverse teams and stakeholders Knowledge of relevant policies, procedures, and regulations A commitment to promoting learning and development within the team Pobl benefits: Full-time, fixed term (until 31 st March 2026) A competitive salary of £36.242.00 Work Pattern: Hours are predominately worked between Monday to Friday, 9am to 5pm but flexibility is required 26 days (pro rata) holiday entitlement plus Bank holidays Pension scheme Sick Pay Bespoke learning pathway with the support from an experienced Learning and Development team Internal Progression Wellbeing and psychological support Time for Talk service 45p per mile FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, support.talent@poblgroup.co.uk or 0300 3735262 What do you need to do now? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey. Further information on the role can also be found on the Job Description.