As an Personal Adviser you will be providing a tailored employment support service to individuals to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work. Contract: 6 month FTC Location: Dumfries Salary: £27,196. About you Can you embrace our company values which are Kindness, Respect, Integrity, and Innovation? Experience, Knowledge and Qualifications - A great communicator who strives to always deliver enthusiasm & confidence. - Digitally savvy with the ability to provide others the appropriate levels of support using technology whilst maintaining accuracy. - Someone who has the ability and experience of supporting, coaching and developing in a face to face and remotely. - Customer orientated and driven by results gained from quality of service, willing to put the participants at the heart of everything you do. - Someone who loves a fast-paced working environment that has set result and targets. - Able to adapt to difficult or challenging situations when required. - Empathetic and understanding of the challenges and barriers unemployed individuals currently face. Key Competencies - Adaptability - Results focused - Customer centric - Rapport building - Resilience - Quality & compliance. What else can we offer you? - You won't work on weekends or bank holidays - A two-week Induction and training programme - Company annual leave, including a buy/sell scheme - Free life cover - Pension with a 4% match from Fedcap - A monthly benefits scheme worth £500 with access to over 900 retailers - A cycle to work scheme that is open all year long - Laptop and mobile phone for every employee Additional information Equality, Diversity, and Inclusion Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability. Disability confident employer Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required. Veterans and service personnel Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant. Advert expiry: If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time. INDHP