Global Service Engineer
Our high-value instrumentation (electro-mechanical) industry client is seeking a service engineer.
Key Duties
* Carry out installation, commissioning, and technical support of products at customer sites worldwide.
* Deliver both remote and on-site assistance, including troubleshooting, repairs, and the integration of product upgrades.
* Track and analyse system performance and uptime for deployed and in-house equipment to ensure reliability.
* Create and maintain detailed technical documentation to improve installation, maintenance, and fault-diagnosis procedures.
Qualifications
* Experience in the optical instrumentation or related industry sector
* 3-5 years' experience working in a Product Support team or Service & Repair role.
* Experience in a customer-interfacing role.
Estimated overseas travel would be in the region of 60%, during other periods then work would be based in the office at Oxfordshire.
Prolonged periods of work overseas. In most cases these periods are usually covered in a two-week period.
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