Job Title: Office Administrator
Location: Southport
Salary: £25,000 – £30,000 (depending on experience)
We are seeking a motivated and organised Office Administrator with a professional telephone manner and proven experience in the drainage industry. This is a fantastic opportunity to play a key role in supporting the smooth day-to-day running of the business, ensuring accurate reporting, efficient scheduling, and excellent customer service.
Key Responsibilities
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Prepare and complete CCTV drainage reports accurately and on time.
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Manage and update client and contractor portals.
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Produce, send, and follow up on invoices.
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Organise and maintain engineer schedules, ensuring efficient use of time and resources.
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Answer telephone calls professionally, providing excellent customer service and support.
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Liaise with engineers, clients, and suppliers to coordinate work and resolve queries.
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Carry out general administrative duties to support the office team.
Skills & Experience Required
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Previous experience in the drainage industry (essential).
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Strong telephone manner and communication skills.
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Experience with CCTV drainage reporting software.
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Confident in using IT systems, including portals and invoicing platforms.
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Excellent organisational and multitasking skills.
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Ability to work independently and as part of a team.
What We Offer
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Competitive salary £25,000 – £30,000 DOE.
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Training and support to help you develop your skills further.
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A friendly and supportive working environment.
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Opportunity to play a key role in a growing business