Overview
Property Viewing Specialist (Birmingham) at Home Made. This role is part of our field sales team, focused on finding the right property for prospective renters and delivering a stress-free, transparent experience. It is a remote role within the Birmingham area, with quarterly trips to London and occasional travel outside Birmingham depending on business needs.
Salary: Basic £25K + competitive uncapped commission (OTE £40,000+). Working hours: Tuesday to Saturday 9am-6pm, including evening viewings depending on demand. Location: daily travel across Birmingham via public transport; opportunity to conduct viewings in major cities such as London and Manchester (no driving license required).
We are a rapidly growing property technology company focused on fixing renting for good, with a culture based on integrity, professionalism, and customer-centricity.
Role responsibilities
* Work with large Build to Rent portfolios and conduct daily viewings with prospective renters.
* Provide strong customer service before, during, and after viewings, helping renters choose their future homes.
* Highlight property features and local amenities, tailoring recommendations to each customer’s lifestyle.
* Record data accurately for client reporting.
* Answer inquiries by phone when needed; opportunities for additional commission if a viewing is booked and the renter moves in.
* Collaborate with Account Management and Operations teams to optimise property usage and processes.
* Attend quarterly London office visits for training and team events.
* Uphold Home Made culture and values — professionalism, integrity, and customer centricity.
About you
* Enjoys sales with a customer-first mentality.
* Strong, professional, and personable communication skills.
* Self-starter who is driven to succeed and likes hitting targets.
* Quick thinker capable of assessing customer needs.
* Excellent organizational skills to manage and prioritise tasks.
Benefits
* Competitive holiday: 24 days leave + your birthday off.
* Office events (summer social and Christmas party).
* Opportunities to upskill through Learning and Development Programs.
* Employee perks – discounts for stores, cinema, and more.
Equal opportunity
Home Made is an equal opportunity employer. We are committed to diversity and inclusion and will treat every job application fairly, with equal opportunity to succeed. If you require accommodations or adjustments in our recruitment process due to disability, impairment, or health condition, please contact joinus@home-made.com.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Management
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