Job Description Commercial & Customer Support Assist in managing commercial orders and give best-in-class responses to customer enquiries, ensuring data accuracy and clear communication with our customers. Act as a key internal contact, providing our external sales team with the information they need to succeed. Supplier & Planning Coordination Help manage the purchase order book, learning how we drive on-time delivery from our global supply base. Support the resolution of delivery or quality challenges to protect our production schedules. Assist in managing key supplier relationships with our manufacturing plants and contribute to continuous improvement initiatives. Data Analysis & Process Improvement Learn to champion the effective use of SAP and our CRM system, understanding the importance of data integrity. Help develop and analyse departmental KPIs, such as On-Time Delivery, Order Intake and Revenue. Participate in projects to review and enhance team processes, boosting efficiency and service levels. Key Account & Inventory Management Gain exposure to bespoke inventory management by helping to analyse stock performance and availability. Support the team in translating customer forecasts into actionable plans for our supply chain.