Job Opportunity: Office Administrator - Gateshead ✨
About the Role
Office Angels are proud to be partnering with an established company in Gateshead who are looking for an Office Administrator to join their friendly team. This is a varied and fast-paced role where you'll be the first point of contact for clients, ensuring smooth communication and exceptional service.
You'll be managing busy phone lines, processing service requests, coordinating bookings, and keeping accurate records. If you thrive on organisation, can juggle multiple tasks, and enjoy problem-solving, this role is perfect for you.
Salary: £26,325 per annum (paid weekly via Office Angels)
Location: Gateshead - Free onsite parking
Contract: Temporary - approx. 6 months (potential to be extended or become permanent)
Hours: Monday-Friday, 9:00am - 5:00pm (37.5 hours/week, 30 min unpaid lunch)
Start Date: ASAP
Key Responsibilities
Answer and direct incoming calls, providing professional and friendly support
Take bookings, complete booking forms (date, time, contact details, service requirements)
Monitor and respond to service requests via phone and email, logging all activity in the internal system
Upload workbooks, maintain client portals, and ensure documentation is accurate and up to date
Prepare and send quotes to clients, raise purchase orders, and generate PO numbers and issue invoices
Allocate jobs to field teams and keep service rotas up to date
Produce and send daily reports to clients
Provide general administrative support to the teamIdeal Candidate
2-3 years' experience in a busy administrative role
Confident handling multiple tasks and priorities at once
Strong IT skills, particularly in Microsoft Excel
Excellent communication skills and a customer-focused approach
High attention to detail and accuracy
Proactive problem-solver who can adapt quickly to changing needsHow to Apply
Submit your CV today! Applications are reviewed on a rolling basis, and only shortlisted candidates will be contacted.
If you require any reasonable adjustments during the recruitment process, please let us know.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website