SERVICE DESK ANALYST
£31000 + COMPETITIVE COMPANY BENEFITS
EAST GRINSTEAD
Bridge Recruitment are currently working with a well-established membership organisation who are dedicated to promoting and supporting leisure travel facilities across almost 2700 locations throughout the UK and Europe. They are seeking to recruit a Service Desk Analyst to join their growing team.
PURPOSE OF ROLE:
To provide assistance to all Head Office and Site based staff in a professional and customer-focused manner in line with customer needs, following defined processes and meeting service level agreements.
KEY TASKS & ACCOUNTABILITIES:
1. Record and prioritise all service requests into the Assyst service management tool, ensuring allrelevant information is recorded acc...