Job Description
Role - Revenue Controller
Location - London
Salary - £60k
Overview
We are seeking a high-performing, detail-oriented Revenue Controller to support the financial operations of our London-based partners and fee earners. This is a high-impact role requiring initiative, accuracy, and strong communication skills. The Revenue Controller will play a key role in maintaining billing momentum, improving cash flow, and upholding the firm’s client service standards.
Acting as the primary point of contact for all revenue-related activities, you will work closely with partners, fee earners, Legal Executive Assistants (LEAs), clients, and the global finance team. The role drives best practices across billing, collections, and revenue compliance, directly contributing to the firm’s financial performance and operational success.
Key Responsibilities
WIP (Work in Progress) Management
* Conduct regular WIP review meetings with partners and fee earners to drive timely invoicing.
* Monitor and manage aged WIP, identifying risks and opportunities.
* Advise partners on billing best practices to minimise WIP build-up.
* Support the setting of monthly billing targets and forecasts using partner input and historical trends.
* Maintain an understanding of matter lifecycles and track financial performance throughout.
Billing
* Prepare and issue client bills using the 3E billing system.
* Process time and cost transfers, narrative amendments, time divisions, write-offs, and credit notes.
* Ensure billing instructions and client billing details are accurate and up to date on all matters.
* Assist with the distribution of completed invoices to clients.
Credit Control
* Monitor aged debt and proactively follow up on overdue invoices.
* Liaise directly with clients to resolve outstanding payments while maintaining strong relationships.
* Escalate payment delays or disputes to appropriate stakeholders, including partners and the Revenue Manager.
* Support monthly collections forecasting and contribute to achieving collections targets.
* Produce regular and ad-hoc accounts receivable (AR) reporting.
E-Billing Management
* Work closely with the firm’s e-Billing Support Team to ensure timely and accurate submission of electronic invoices.
* Monitor rejected invoices, investigate issues, and coordinate resubmissions.
* Maintain awareness of client-specific billing guidelines and requirements.
* Generate e-billing reports to identify delays, trends, or systemic issues.
Relationship Management
* Act as the primary revenue contact for assigned practice groups.
* Build strong working relationships with partners, fee earners, and business services teams.
* Engage with client finance teams to facilitate efficient invoice processing and prompt payment.
Reporting
* Produce accurate and insightful reports on WIP, AR, collections, and cash receipts using 3E.
Job Specifications
* Proven experience in a revenue, billing, or credit control role within a law firm or professional services environment.
* Strong working knowledge of legal billing systems, ideally 3E.
* Experience working with client e-billing platforms such as CounselLink or Legal Tracker.
Skills and Attributes
* Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
* Strong sense of ownership with the ability to manage tasks and projects independently.
* Highly self-motivated, proactive, and able to work on initiative.
* Robust, resilient, and able to build credibility and trusted relationships quickly.
* Exceptional attention to detail and strong organisational skills.
* Ability to work effectively under pressure and manage competing priorities.
* Strong problem-solving capability.
* Highly proficient in Microsoft Word, Excel, and PowerPoint.
Working Arrangements
This role operates under a hybrid working model: three days per week in the London office and two days remote. All positions require punctuality, regular attendance, and a high level of professionalism.