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* Reference: J6868_1751280115
* Job Type: Permanent
* Location: Banbury, Oxfordshire
* Skills: administration, customer service, hospitality, events
* Industry: Admin and Secretarial
As Events Administrator, you will support an integral part of a highly successful and innovative company renowned for its passion for food and commitment to delivering exceptional service. You will play a key support role in organising events ranging from weddings and private parties to corporate events and a pop-up restaurant. Based in a beautiful rural, luxury high-end location just outside Banbury, the role is permanent, full-time, with a salary of between £28,000 to £30,000 DOE. The company is dedicated to fostering growth and development, providing training and progression opportunities, and creating unforgettable experiences for their clients.
Purpose of the role:
Supporting the Office Manager and Events team, you will carry out varied administration activities to support the core of the business.
Key Accountabilities for the Events Administrator:
* Dealing with new enquiries, new bookings, existing communications, and event planning administration
* Liaising with clients on a daily basis
* Supporting administration for events across the business
* Assisting with the sales process, giving all enquiries prompt attention and time
* Managing administrative processes with a keen eye for detail, ensuring consistent quality of customer care, prioritisation, and time management
* Ensuring all events admin is planned and delivered to company standard
* Contributing to the creation of menu proposals
* Ensuring all sales collateral is up to date regarding pricing, content, and document presentation
* Organising client tasting sessions
* Liaising with all departments for planning, administration, and delivery of events
* Updating and maintaining CRM database
* Supporting client financial management, collaborating with the accounts team to adhere to all financial procedures
* Proficiently using company platforms, including Microsoft Office, Project Management tools, and industry-specific software
* Checking all final event paperwork, making adjustments if necessary for supplies for upcoming events
* Participating in customer visits, events, and marketing activities
Key Skills Required for the Events Administrator:
* Strong organised administration experience
* Ability to work on multiple projects simultaneously
* Experience with bespoke CRM systems and online platforms
* High accuracy and attention to detail
* Proactive approach, using initiative and taking ownership of tasks
* Confident communicator with high levels of customer care
* Ability to build positive working relationships with internal and external teams
* Adaptable in a changing environment
* Proficient in Microsoft Office
* Own transport due to remote location
What's in it for you?
* A salary of between £28,000 and £30,000 DOE
* Working Monday to Friday (occasional out-of-office activities - calls and in person)
* Extra day off for your birthday
* Creative input, opportunities to learn and progress
* Matched voluntary additional pension contributions (capped)
* Death in service
* Paid for company events
* Opportunity to join company healthcare scheme
* Health & wellbeing at work - opportunity to join paid online fitness training group
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