Are you skilled at delivering outstanding customer support and collaborating effectively with key stakeholders? Were searching for a Service Centre Analyst who brings enthusiasm, expertise, and a proactive mindset to their work. ?? Contract Type: 12-month fixed-term contract ? Hours: Full time, 35 hours per week ??Location: Bristol, 5 days a week onsite ?? Salary: £27,565.01 (dependent on experience and skills) Drive efficiency, support teams, and keep everything running smoothly In this role, youll be the go-to person for high-quality local supportbuilding strong relationships, staying composed under pressure, and resolving issues before they escalate. Your quick thinking and technical know-how will help ensure seamless day-to-day operations. Bring your ideas to life and grow in a collaborative, forward-thinking environment We champion innovation and initiative. Youll have the space to take ownership of your work, contribute fresh ideas, and collaborate closely with our Global Information Services and in-country IT teams. Its an environment where continuous learning and professional growth are part of the culture. If youre dependable, customer-focused, and thrive in a team setting, wed love to hear from you. Apply today and help us make a meaningful impact. Whats in it for you? Alongside a competitive salary and a supportive workplace, youll enjoy a benefits package designed to help you thrive: Financial Reward: Competitive pay with progression opportunities, up to 5% employer pension contribution, and access to thousands of discounts through the Blue Light Card. Health & Wellness: 24/7 Employee Assistance Programme, Doctor Line for phone-based GP consultations, and support from trained Mental Health First Aiders. Work-Life Balance: Flexible working options, a Birthday Bonus day off, and generous family-friendly benefits. Career Development: Paid training, accredited apprenticeship opportunities, and clear pathways for progression. For full details, please see the job description: https://www.msichoices.org.uk/wp-content/uploads/2024/08/Job-Description-Service-Centre-Analyst.pdf