What you’ll do
* Lead cross‑functional teams to define and design differentiated products and experiences across the customer cycle.
* Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high‑quality experiences.
* Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development.
* Research industry trends and features to develop and pitch recommendations for the product roadmap.
* Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers.
* Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience.
* Interface with our customers to build delightful experiences.
* Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world‑class customer experience.
Requirements
* Bachelor’s degree required, or equivalent.
* 4+ years of product management experience in a fast‑paced, agile product development environment.
* Experience owning a backlog, leading cross‑functional teams and managing/launching successful products.
* Ability to communicate complex issues to a wide array of internal stakeholders.
* Desire to work in a fast‑paced environment, consistently adhering to strict deadlines and evolving priorities.
* Prior experience managing & optimizing digital customer journeys, ideally in retail financial services.
* Prior consumer banking/financial services experience.
* Hands‑on experience with MarTech tools and platforms like ACM, Target, Braze.
* A thorough understanding of digital rights management, content approval process/design, workflow operations and campaign operations.
* Proven ability to drive meaningful change in a controlled and agile manner.
* Strong communication skills, both written and oral.
* Good analytical and problem‑solving skills.
* Team contributor who works well with others.
* Experience working in an agile business and technology development structure.
* Self‑directed team player, ability to drive high performance and work independently or in a team‑oriented and fast‑paced environment.
* Innovator with a deep understanding of digital channels, a track record of innovation and a focus on increasing sales while decreasing cost per acquisition.
* Knowledge of iOS and/or Android mobile and tablet platforms.
Goldman Sachs is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability or any other characteristic protected by applicable law.
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