Job Purpose
Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure.
Job Responsibilities
* Day-to-day troubleshooting of PCs, servers, and network.
* Liaise with external vendors for servicing and support of IT infrastructure.
* Provide daily support to users and operating system platform.
* Documentation of all IT assets, user information, phone lines, data lines, software licenses, and maintenance.
* Coordinating and implementing new equipment and systems.
* Maintenance of IT infrastructure including patching, updating, AV scanning, and backups.
* Protect data, software, and hardware by coordinating, planning and implementing network security measures.
* Maintenance of IT infrastructure including network – LAN, Wireless, VOIP, etc.
* Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web, etc.
* Software – Operating Systems, Software Products, Software Licenses.
* Provide advice to internal departments on new and existing IT-related equipment.
* Record and write minutes of meetings for IT sub-committee.
* Provide related IT training to staff.
* Follow the workplace safety and health system, safe work procedures, and safety rules implemented at the workplace.
* Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
* Use personal protective equipment provided to ensure your safety while working. Do not tamper with or misuse the equipment.
* Any other ad-hoc assignments assigned by the Management.
Requirements
* Minimum Diploma.
* Graduates with no working experience are welcome to apply.
* Knowledge of best practices in IT administration and system security.
* Good interpersonal and communication skills.
* Ability to listen and active problem-solving skills.
* Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively.
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