Garden Leisure and Christmas Department Supervisor
42.5 Hours per week, full-time position, including alternate weekend working
We are seeking a Garden Leisure and Christmas Supervisor who is passionate about delivering an exceptional retail experience to our valued customers.
Our Garden Leisure and Christmas Supervisors pride themselves on not only giving our customers the very best in product quality and choice, but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of service and quality are always maintained and that our customers enjoy specialist advice.
As a Garden Leisure and Christmas Supervisor you will be hands-on, and responsible for managing and leading your team in pulling all of this vital activity together, including the smooth transition of the summer leisure season into a stunning Christmas department. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment
Our ideal Garden Leisure and Christmas Department Supervisor will:
· Have experience working in Garden Centres, although we are open to talking to candidates from any background.
· Have an energetic personality and ability to engage and connect with our AB1 target customers and lead all our customers to products that are most appropriate for their requirements.
· Have a creative and entrepreneurial attitude towards plant retailing and be able to use reports to benchmark your performance and make commercial decisions.
· Be meticulous to the detail in terms of product placement, standards, presentation, visual elevation and overall look and feel.
· Ensure there is adequate stock cover and availability for our customers and proactively manage stock levels from entry to exit.
· Have excellent levels of customer service and be able to provide high quality aftercare to our customers purchasing garden furniture.
· Be an inspirational leader for Centre staff ensuring they receive clear direction and performance management with a culture of coaching and mentoring.
· Be able to use an Epos system.
We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in gardening. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.
Job Type: Full-time
Pay: £28,157.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person