Position: Automotive Warranty Claims Specialist Location: Bradford, United Kingdom Salary: £28,750 Overtime ARE YOU LOOKING TO COME OFF THE TOOLS?? VEHICLE TECHNICIAN / MECHANIC, THIS COULD BE FOR YOU We are currently seeking an experienced Automotive Warranty Claims Specialist to join our team in Bradford. As a leading automotive company, we are committed to providing high-quality products and services to our customers. This role is crucial in ensuring that our customers receive prompt and efficient resolution for any warranty claims they may have. Key Responsibilities: - Process and manage warranty claims submitted by customers, dealerships, and suppliers in a timely and accurate manner. - Review and validate warranty claims according to company policies and procedures. - Communicate with customers, dealerships, and suppliers to gather necessary information and documentation for warranty claims. - Collaborate with internal departments such as sales, service, and finance to ensure proper handling of warranty claims. - Investigate and resolve any warranty claim disputes. - Maintain accurate and up-to-date records of warranty claims and related data. - Monitor warranty claim trends and provide recommendations for improvements to the warranty process. - Keep up-to-date with industry standards and regulations related to warranty claims. Qualifications: - Minimum NVQ 2 in Vehicle Maintenance and Repair - Strong understanding of warranty policies and procedures. - Excellent communication and interpersonal skills. - Ability to handle multiple tasks and prioritize effectively. - Strong analytical and problem-solving skills. - Proficient in Microsoft Office and other relevant software. - Knowledge of automotive parts and components is an asset. - Experience with warranty management systems is preferred. We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company. If you have a passion for the automotive industry and are looking for a challenging and rewarding role, then we want to hear from you. Join our team and be a part of providing exceptional service and support to our valued customers. Apply now