Business: emap
Brands: DFNI Frontier Magazine, Property Week, AV Magazine, Packaging News, Independent Retail News, Motor Trader Magazine, Money Marketing, Headlinemoney, Mortgage Strategy, Quality Food Awards
Base Location: Croydon, London
Employment Type: Full-time, Permanent, Hybrid ( 3 office days/week)
Salary: £24,000- £26,000 DOE +10% Bonus
About the Company:
A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions.
Overall Purpose of the Role:
As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers.
You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail, along with the ability to multi-task, to deliver industry-leading events.
Key Responsibilities:
Working alongside the Event Manager and event operations team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands.
Researching suitable entertainment for events.
Working with the Event Manager and the brands to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc.
Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication.
Performing all the administrative tasks associated with events, including database management.
Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved, and co-ordinating the production of all event signage with the appropriate logos/messages, etc.
Assisting in selecting menus, room layouts and table plans.
On-site event support – specific responsibilities are allocated by the Event Manager, to include overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc.
Sharing best practice across the team.
Website & comms proofing.
Skills and Experience:
Educated to degree level or equivalent – preferred but not essential. Event Management Degree is desirable.
Experience of events/customer service.
Proficient use of the latest version of Microsoft Office.
Proven ability to handle multiple deadlines.
Excellent communication skills.
Experience in managing events websites – desirable.
Attention to detail.
Core Competencies:
A driven individual with excellent planning and organisational skills.
Proactive and confident.
Flexible with working hours during events.
A team player, but secure working independently and on own initiative.
Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines.
Able to read and interpret data effectively.
Takes a creative approach to everyday challenges.
Enthusiasm and willingness to change and innovate processes.
Ability to multi-task and prioritise workload effectively.
Ability to represent the brand and business as a positive ambassador while on site at events and in communications.
Personal Attributes:
Able to use initiative and be proactive.
Calm and professional under pressure.
Deadline driven and results orientated.
Creative
Punctual
Positive and enthusiastic.
Team player
Organised, tenacious and committed.
Has a passion for events