Senior Application Support Officer
Predominantly remote working role. You will be expected to collect equipment and undertake induction and you can then work mainly from home.
We are seeking a Senior Application Support Officer for an immediate start to join the Council's Finance Applications Team. To apply for this role, you must have extensive experience of using and supporting the Unit4 Finance system, ideally within a local government environment.
The Council is currently migrating to the Unit4 SaaS product, and this role will play a key part in supporting that transition. Proven experience with the Accounts Receivable (AR) module is essential, as you will support a project aimed at improving debt collection and automating financial processes. Strong SQL skills and experience in creating reports using Report Studio and XtraReports are also required.
Key Accountabilities
1. Provide 2nd line application support and issue resolution for the Unit4 ERP Finance system.
2. Support the ongoing migration to the Unit4 SaaS platform.
3. Deliver specialist support for the Accounts Receivable module, including automation and process improvement initiatives.
4. Develop and maintain financial reports and dashboards using SQL, Report Studio, and XtraReports.
5. Collaborate with finance and IT teams to provide data insights that inform operational and strategic de...