Overview
We are looking for an enthusiastic, personable, dynamic, and highly motivated individual to join our busy Ophthalmology Booking Department based at Stoke Mandeville Hospital. The role will be to provide a comprehensive administration, booking and appointment service for all our patients’ appointments within our Ophthalmology teams. Have good communications skills to be able to deal with all patient queries regarding their appointments. Be adaptable to be working with the wider team within Ophthalmology.
Responsibilities
* Answering phone calls
* Dealing with queries internally and externally
* Managing the logging of patient referrals and booking
* Dealing with all outcomes of patient’s appointments via hospital system
* Managing patient booking lists
What we stand for / About us
Listen to why colleagues think we’re a great place to work! BHT - A great place to work (buckshealthcare.nhs.uk)
What Buckinghamshire Healthcare NHS Trust offer you
* As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
* A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families
What do we stand for?
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
This advert closes on Monday 22 Sep 2025
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