Job Title:
Lounge Manager
Location:
London
Job Description:
A globally respected luxury hospitality group is preparing to launch a flagship destination in London — a high-energy venue blending premium dining, curated experiences, and vibrant nightlife.
We are seeking a Lounge Manager to join the opening team. This is a rare opportunity to help shape the guest experience for one of the city’s most anticipated new hospitality concepts.
About the Role:
As Floor Manager, you will be a visible leader on the floor, responsible for ensuring seamless daily operations, inspiring your team, and delivering service that meets the highest standards of luxury hospitality.
Key Responsibilities:
* Lead front-of-house operations across lounge, and bar areas
* Motivate and guide the service team to deliver warm, polished, and efficient service
* Ensure smooth communication between FOH and BOH
* Manage guest feedback, ensuring all concerns are resolved with care and follow-up
* Support VIP service and special events
* Uphold brand, safety, and compliance standards
* Collaborate with senior management to drive service excellence
Ideal Candidate:
* 2–4 years’ experience in a senior FOH role in luxury dining, premium lounges, or lifestyle hospitality
* Proven ability to lead teams in fast-paced, high-profile environments
* Polished communication, problem-solving, and leadership skills
* Passion for delivering memorable guest experiences
Full-time | London | Competitive salary + opportunity to be part of a flagship opening