Content designer - nhs - inside ir35

Content Designer - NHS
Inside IR35 - £400 - £425 p/d
Hybrid - Twice a month into Leeds

We are seeking a Content Designer to support the delivery of user-centred digital services across a major healthcare programme. Working within multidisciplinary teams, you will design, create, and optimise content that enables patients, clinicians, and operational staff to easily understand and interact with NHS digital services.

This role requires a strong understanding of service design, accessibility, and GOV.UK/NHS content standards, ensuring content is clear, inclusive, and aligned to user needs.

Key Responsibilities

1. Design and produce clear, accessible, and user-focused content for NHS digital services, including patient-facing platforms and internal operational tools.

2. Apply content design principles to simplify complex healthcare information into understandable digital journeys.

3. Collaborate with service designers, user researchers, product managers, and developers within agile delivery teams.

4. Ensure content meets NHS digital service standards, accessibility regulations (WCAG), and plain English guidelines.

5. Conduct content audits, gap analysis, and content mapping across services and digital journeys.

6. Use