A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business. Roles: - * Preparing payment packs at the point hire concludes * Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery * Comprehensively onboarding clients for the litigation process on matters that are unable to settle * Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases The successful applicant will have/demonstrate: - * Sound knowledge of both GTA and Non GTA hire processes * Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc * Knowledge of governing case laws and their respective precedents * Proven negotiation skills, both on the phone and via persuasive correspondence * The ability to proactively manage a portfolio of (Apply online only) cases * Carry out comprehensive reviews on a variety of case specific issues * Accurately recording actions and updating MI * A high level of customer service * The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs Desirable attributes: - * Use of Proclaim * Working understanding of Personal injury cases pre and post OIC portal...