Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Ysbyty Cwm Rhondda (YCR) Town Tonypandy Salary £25,313 - £26,999 per annum Salary period Yearly Closing 31/07/2025 23:59
Support Medical Secretary
Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
The Planned Care Service Group are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Ophthalmology Service.
The post holder will be required to work on their own initiative within a team and demonstrate excellent typing, flexibility, communication and organisational skills.
The post holder must be IT literate and it would be an advantage if the post holder was familiar with NHS information systems such as WPAS (Myrddin).
Main duties of the job
* Plan own day to day tasks and duties.
* Undertake routine typing and audio typing of clinical correspondence.
* Provide secretarial support to a multidisciplinary team.
* Prioritise results and organise clinical activity.
* Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency ’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and/or Knowledge
* 3 GCSEs or equivalent.
* NVQIII Business Administration or willingness to work towards
* RSAII Typing or equivalent relevant experience
* ECDL or equivalent.
* Ability to transfer IT skills to new applications.
* Medical terminology
* Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems
Experience
* Experience of working in an office environment.
* Experience of using databases
* Has previously worked in the NHS or similar environment.
* Experience of working as part of a team.
Aptitude and Abilities
* Good communication and listening skills
* Excellent organisational skills.
* Flexible in approach to work and duties to meet the needs of the service.
* Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
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