Client Development ManagerWe are searching for an experienced Client Development Manager
Make an Impact at RSM UK
We are recruiting for a Client Development Manager on a permanent basis for our not-for-profit industry group. We are open to this role being based in our Glasgow, Leeds, Liverpool, Manchester, London or Southampton offices.
The driving force behind our Growth Acceleration Framework, industry developers ensure what we learn from clients through account-based marketing and client listening, changes how we act.
You’ll make an impact by:
1. Building and maintaining a strong understanding of the industry landscape, tracking market trends, regulatory change, competitive dynamics and emerging risks and opportunities
2. Leading structured segmentation and planning of priority clients and targets, ensuring each account is actively progressed with clear rationale, milestones and outcomes
3. Driving the flow of economic, industry, channel and service line activity into priority accounts, ensuring activity lands with impact, is tracked, and results in tangible change
4. Working closely with the bid team giving us the best possible chance of winning work within the industry
5. Leading on Growth Acceleration Framework client listening, ensuring meaningful conversations, strong feedback loops and accountability for action
6. Spotting opportunities within client experience, account conversations, events and market trends, turning these into meaningful follow-up and growth
7. Confidently engaging directly with clients and targets through meetings, events, conversations and on‑the‑ground activity to deepen relationships, uncover needs and move accounts forward
8. Acting as a conduit between clients, industries and service lines - ensuring emerging client needs, cross‑sell opportunities and recurring themes from GAF accounts are regularly surfaced, discussed and embedded into service line planning, priorities and go‑to‑market activity
What we are looking for:
We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:
9. Client‑facing confidence; naturally builds rapport and momentum with clients and targets, helping move relationships forward in a purposeful manner
10. Growth mindset; proactive, curious, ambitious, commercially aware
11. Exceptional stakeholder engagement; credible with partners; able to challenge constructively
12. Insight-driven; uses account-based marketing, client listening and CRM to shape decisions
13. Commercial integrity; understands opportunity creation, client needs and firm strategy
14. Demonstrable use of client insight by service lines, industries and growth teams in propositions, pursuits, campaigns and service development
15. Digitally curious; confident using CRM, client insight platforms and emerging technologies (including AI‑enabled tools) to surface insight, prioritise effort, improve quality and scale impact
16. Experience of working in a consulting or professional services environment, working in an account management or client relationship capacity
What we can offer you:
We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.
17. Hybrid and Flexible working
18. 27 Days Holiday (with the option of purchasing additional days)
19. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
20. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team
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