Job Title: Retail Supervisor
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Epsom store.
Purpose: Support the store management team and deliver an exceptional shopping experience to customers.
Salary: Up to £12.94 per hour plus a non-contractual hourly sales commission of 40p per hour.
This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidates will have energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
Key responsibilities include:
1. Leading and supervising the store team in the absence of the Store Manager.
2. Opening and closing the store, including cashing up and administrative duties.
3. Providing excellent customer service and maintaining strong product knowledge.
4. Promoting and recommending products to enhance sales.
5. Assisting management in achieving sales targets and KPIs.
6. Supporting team members as needed.
7. Ensuring the store is well-merchandised and displays are inviting.
8. Processing stock deliveries and store transfers.
9. Handling customer queries and complaints.
Personal characteristics required:
* Ability to follow management instructions for additional tasks.
* Previous supervisory experience, including cashing up and banking.
* Self-motivated with a positive attitude.
* Ability to motivate, coach, and work with a team.
* Strong communication and interpersonal skills.
* Customer-focused approach.
* Drive to exceed performance targets.
* Methodical with attention to detail, including stock SKU management.
* Ability to work both independently and as part of a team.
* Flexibility to work any day from Monday to Sunday.
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